Market Research for Fashion & Lifestyle Brands
Why do some customers fall for your collection on Instagram and never show up at checkout? We answer with applied market research for fashion and lifestyle: brand tracking, concept testing, and consumer profiling. Recent work includes NISSA, Humana, and Piera. See the full portfolio below.
Other sectors in our portfolio:
Retail & FMCG | Tech & eCommerce | Finance, Banking & Insurance | Health, Pharma & Beauty | Real Estate & Construction | B2B Services & Logistics | Social & Education | Auto & Mobility | HoReCa & Tourism | Energy & Utilities
Research Case Study: Testing a Controversial Brand Name in the Romanian Fashion Market
How does a provocative brand name land in a new market? We conducted a cultural validation study for an international fashion brand to measure consumer perception in Romania. Discover how our data provided a clear go/no-go signal, preventing a brand crisis and saving significant investment.
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Humana Case Study: Analyzing Consumer Perceptions in the Sustainable Fashion Market
To strengthen its position in the growing sustainable fashion market, Humana partnered with MKOR to analyze consumer perceptions and brand associations. We delivered key insights into brand awareness and purchase drivers, providing a clear roadmap for optimizing their communication strategy.
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Study of usage and attitudes (U&A) – Romanian lingerie market – Piera
Piera delegated MKOR to carry out a market study to delve into topics of interest regarding the purchase of lingerie in general.
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Opportunity Research on the Premium and Luxury Footwear Market in Romania – Enzo Margi
The purpose of the study was to provide actionable answers and recommendations regarding the potential of the Premium and Luxury niche in Romania for a new footwear brand.
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Launching an Innovative Product in Digital Fashion & Retail – NISSA
NISSA installed digital mirrors in eight stores to merge physical retail with online shopping. Across 15 months, MKOR profiled fashion customers, ran mystery shopping, and analysed device usage behaviour, helping NISSA refine the in-store digital experience and lift online sales conversion.
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How we help fashion and lifestyle teams decide with confidence
In fashion, a purchase decision takes seconds and gets forgotten just as fast. Between the runway edit and the checkout in the app sits a filter of taste, price, identity, and social context that few brands read correctly. Market research with MKOR tells you who is buying your collection, why they pick one piece over another, and how your brand looks in the customer’s mirror next to the competition.
We work with fashion, lingerie, footwear, and lifestyle brands, translating signals from the showroom, Instagram, and eCommerce into concrete decisions on collection, pricing, and communication.
Successful launches
A collection that stalls on the rack costs you twice: the production run plus the brand equity eroded by end-of-season markdowns. We validate the idea and the commercial proposition before production begins through brand concept testing and, when you extend the category or move into a new line, through business idea evaluation. Example: the fashion retail research for NISSA, where we tested collection direction before production orders were placed.
Brand performance
How often does your brand show up in the conversation about fashion, with whom, and with which associations? We measure real positioning through continuous brand tracking and brand awareness research, so you can see a campaign’s effect on spontaneous awareness, preference, and purchase intent. Real work: the brand perception study for a nonconformist fashion brand, with an association map broken out by age segment.
Understanding the customer
In fashion, the answer to “why did you buy it?” is rarely rational, even when it sounds rational in the interview. We combine usage and attitudes research with consumer profiling to separate the customer who buys this season’s piece from the one who buys the brand for the long term. In the field: the usage and attitudes study on the lingerie market for Piera, where we rebuilt the real customer segments behind the category.
Digital efficiency
The fashion shopper moves daily between Instagram, app, showroom, and returns, and every point of friction shows up immediately in conversion rate. We map the journey through consumer experience research and, when a campaign or drop needs a quick answer, we run agile research with results in days. On the ground: the opportunity study on the premium and luxury footwear market, with a side-by-side read on online channels versus the showroom.
Future of the market
Sustainability is no longer a niche argument, but customers don’t pay for any green label. We measure what the audience actually understands by sustainable fashion and what they are willing to pay for, then feed the signals into innovation and forecasting or a market opportunity analysis when you evaluate a new category. Concrete example: the perceptions and associations research on the sustainable fashion market for Humana.
Common questions about fashion & lifestyle research
How do you test a new collection before launch?
We test on two levels: the creative direction (silhouettes, palette, campaign message) and the commercial proposition (specific pieces, price points, collection mix). We run brand concept testing on samples of real category buyers, using visual stimuli from the lookbook and mood board. When the launch comes with a new category or sub-brand, we add business idea evaluation, so you validate the commercial model, not only the aesthetics.
How much does brand tracking cost for a fashion brand?
Cost depends on sample size, wave frequency, and the number of competitors you want to track. Brand tracking for a national fashion brand starts from a few thousand euros per wave, with semi-annual waves as a useful minimum. For an accurate estimate, send us the project brief and we will propose the methodology that fits your objectives.
How do you measure loyalty in fashion eCommerce?
We combine first-party CRM and analytics data with direct research on active and lapsed customers. Through consumer experience research we measure satisfaction at each stage: discovery, order, delivery, returns, and repurchase. We add consumer profiling so you can see which segments buy repeatedly at full price and which come back only for discounts, because the economics of the two groups are completely different.
What methods do you use for sustainable fashion research?
We start from what the target audience actually means by “sustainable” (materials, production, circularity, second-hand) and how much extra they are willing to pay for each dimension. We use usage and attitudes research with willingness-to-pay scales, plus innovation and forecasting for collection scenarios two to three seasons out. The method is applied in the Humana research on the sustainable fashion market.
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