“Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps learning stays young. The greatest thing in life is to keep your mind young”

Henry Ford said this, referring to the activity of gaining knowledge, learning new things and, of course, deepening what we want to know better and more.

We believe Henry Ford is right, and we support this by always staying up to date with the latest news in the market research and marketing industry.

Moreover, we invest in ourselves by reading specialized books, as well as personal development books, to become better and learn how to improve. Additionally, we participate in specialized courses to push our limits and discover new horizons.

At the end of every course we take, we realize we can do more than we think; we discover and refine skills that we then carry forward into our clients’ projects. Their recommendations attest to this and, furthermore, demonstrate how much the concept of customer service matters to us 😉

Every challenge finds its solution at MKOR, and we are proud that our team is in a continuous search for knowledge.

The Passionate Specialist Becomes a Dedicated Trainer

But the MKOR team also consists of people passionate about knowledge and sharing what they know. One of our colleagues from the extended MKOR team is Cătălina Duțu, who is passionate about awakening curiosity in people and sharing her experience in Marketing, Management, Professional and Personal Development.

Cătălina Duțu, EMBA, Trainer and Business Consultant, with over 20 years of professional experience—including more than 10 years in top management positions where she coordinated projects worth over 20 million euros—is a specialist whom over 300 people have turned to for professional development, out of a desire to be better and achieve more than they currently are.

seminar-excelenta-customer-service-catalina-dutu-emba

Cătălina has prepared a free seminar for you, focusing on the theme of “Excellence in Customer Service”. It is especially dedicated to entrepreneurs and B2C sales managers, regardless of the field, as well as specialists who are in direct contact with individual clients.

The seminar will be interactive, and all those present will have the chance to learn through direct involvement.

Additionally, during this seminar, you will learn how to create a harmonious work environment for your team of specialists, thus avoiding staff turnover.

Have we convinced you?

The Free and Interactive Excellence in Customer Service Seminar: Who, Where, and When?

Trainer: Cătălina Duțu, EMBA.

Let’s find out where the seminar will take place: 134-138 Progresului St., 1st floor, Mihai Eminescu room, District 5, Bucharest.

When the seminar will take place: 27.02.2020, starting at 17:45.

Parking is free 🙂

Why participate in the seminar?

  • Because you want to be better than yesterday (this is the motto we live by at MKOR, the motto of our colleague Corina Cimpoca);
  • Because you are an entrepreneur or a B2C sales manager, regardless of the industry;
  • Because you are a specialist who is in daily contact with individual clients;
  • Because you want to keep your team close and avoid staff turnover;
  • Because you simply want to know.

Register here!

Join us at the seminar! Cătălina has also prepared a Facebook event for you, to make it easier to mark in your calendar 🙂