Complete Market Research Services

MKOR Consulting is your trusted provider of strategic market research, from sector analysis to consumer trends. Explore our full services.

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Market and consumer understanding

Representative figures on your market and the people in it, for decisions on strategy, offer and communication.

You learn how big your market is, who the active players are and their shares, before you set strategy.

You get: Market report with strategic findings

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You find out what people buy and, more importantly, why, and where needs remain unmet.

You get: Report on motivations, preferences and opportunities

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You know who buys, where, how often and how they decide, so you can adjust your communication and offer.

You get: U&A report with buyer profile and channels

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You see how your customer segments, and your competitors’, differ, so your marketing speaks to each of them.

You get: Documented segments and buyer personas

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You get nationally representative data quickly, so you can validate an idea or product before you decide.

You get: Nationally representative data, delivered fast

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You reach verified respondents from the MKOR panel and follow data collection live.

You get: Panel access and live fieldwork dashboard

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Qualitative research

Direct conversations and observation, for when you need the reasons behind the numbers.

You hear how consumers think and feel about a product, pack or message, in their own words.

You get: Report with practical recommendations

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You see the real customer experience at your business and at competitors, and can adjust the sales process.

You get: Audit report with practical recommendations

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You find out how your sales team performs against competitors when a business buyer asks for an offer.

You get: Evaluation report with recommendations

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Brand and communication

Measure how your brand is perceived and test concepts before you invest in a launch.

You know how well known and liked your brand is compared with competitors, and which campaigns are seen.

You get: Brand tracker report with competitor comparison

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You learn how many people who know your brand also use it, with awareness, preference and NPS up to date.

You get: Brand indicators: awareness, usage, NPS

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You learn how consumers react to a brand or concept before launch, which lowers the risk.

You get: Test results with optimisation recommendations

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You know how attractive your company is to employees and candidates, and what makes them stay.

You get: Employer reputation report with strengths and gaps

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Strategy, innovation and product

Studies that help you choose a market, validate an idea and build the marketing plan.

You get a marketing plan built on market data and aligned with your company’s overall strategy.

You get: Marketing strategy document

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You learn what competitors do in sales and communication, so you can position your offer more clearly.

You get: Competitive analysis from desk and primary research

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You know whether a market is worth the effort: size, structure, competition and likely direction.

You get: Market analysis with PESTLE, Porter and SWOT

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You check whether your idea has real demand, who would buy it and what the market says before you invest.

You get: Market study of your idea, with target audience

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You test several new concepts within days and see which has a real chance before development.

You get: Concept test results, available in real time

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You learn how consumers see your product, from shape and packaging to preferences, before launch.

You get: Report on strengths, weaknesses and improvements

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Customer and employee experience

Find out how satisfied customers and employees are, and where you lose people along the way.

You see where customers run into problems with your business and what to change to keep them.

You get: CX report on satisfaction and loyalty by touchpoint

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You measure how satisfied customers, employees or partners are and find out what to improve.

You get: Satisfaction report with practical recommendations

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You know what your team expects and which problems could make people leave.

You get: Report on organisational culture and retention

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