how does it work?
1. Fill in the form
Answer a few simple questions about your company and project (goals, target audience, targeted market).
2. Send the form
Click the finish button. The entire process has a friendly approach, therefore sending your information take a few moments.
3. Receive your quotation
You will be contacted in no time to confirm your project details. Afterwards, you will receive a detailed offer that includes research design, delivery deadlines and research prices.
4. We get to work
We answer all of your questions and bring all the clarifications you need. After agreeing on all the terms, MKOR team goes into action.
You have questions? We have answers :-)
We have compiled a FAQ list about the way we work. Browse them, you might find the answer to your question.
Our form is designed with a friendly flow, like a conversation. The time spent filling it depends on the complexity of the project and on how well you know your expectations, but our estimates are between 5 to 10 minutes.
In order to offer you a consistent pricing quote with your expectations, we ask the specifics of your project, the target audience of your company, objectives, what are you looking to find out and if there is any established deadline. If any of these details is missing you, do not worry, tell us what you need and we will design an offer suited to your needs.
The time spent on a research project depends on its complexity and objectives. For each offer that we draft, we also commit to a deadline of delivery, which is set according to project complexity and team’s work availability. However, on average a project takes up to a month to be delivered, after signing the contract.
After conducting a project, all the emerged documents will be sent to you. For example, you will receive the design of the questionnaire, the raw database with respondents’ answers, audio / video recordings of the focus groups or interviews and, of course, the most important part: the research report with conclusions and recommendations.
* According to the law, the database will be anonymized, meaning that individual responses will have no identification associated. You can however receive personal data, when respondents offer explicit consent that their contact details might be used (this applies when you’re doing followup research, or when doing special marketing campaign for the respondents).
Confidentiality is guaranteed in the services contract by the clause of non disclosure agreement or NDA. Moreover, each team member or collaborator is binded to protect information from unwanted disclosure or misuse by adhering to the NDA.
Once we have agreed together over the research design, we are ready to start! You will be constantly updated by the manager in charge of your project and you will know the status of your project at any given time.
Once with the results of the research, we will be able to draw conclusions and recommendations regarding the steps that you should take for your business to have a sustainable growth. The study will bring clarification on how to accomplish your objectives and offers answers to questions that you may have not even considered before.
The form covers all the services that we currently offer so that all of your questions can find their answer. Browse the services here:
- Local and sector market studies and analysis
- Evaluating a new market
- Innovation and forecasting
- Competitor analysis
- Mystery shopping B2B
- Brand notoriety
- Satisfaction and brand loyalty
- Concept testing and rebranding
- Marketing strategy
- Digital consumer
- Building communities
- Consumer profile
- Consumer experience
- Mystery shopping
- Satisfaction studies
- Ad concept testing
- Validating business idea
- Product testing
- Packaging testing
- Focus groups
- Labor market studies
- Employer brand notoriety
- Employer brand strategy
- Satisfaction and loyalty of employees
One of the questions that we can answer for sure. Take a look at our testimonials page and see what others have to say. 🙂
We are open to answer any other questions that you might have. Click here to send us your inquiry.
Clients love working with our agency
Thank you for your commitmentand expediency in responding to our request. Your work is very useful for the enterprise's launch on the market, and through the results you've delivered, we now understand the real needs of our customers and we can adapt our marketing plan. Fine work and, at least for me, thrilling. Congratulations! The recommendations and conclusions of the study VERY USEFUL.Mihail Apostolescu, President of Apicola Prahova Valley, winner of OMV Petrom’s national entrepreneurship contest, Țara lui Andrei
The MKOR team is professional and dedicated to each project, regardless of its size. Throughout the research project, I worked very well with Corina and her team. Even when things got a bit difficult, the recommendations came proactively and the target was overcome. Thank you and I warmly recommend your services!Simona Mincu, Marketing Manager Intrum România
I express my appreciation for our collaboration with MKOR. The MKOR team, through the professionalism of its members, has always offered us support in choosing the best options and solutions for our specific requests related to market research services. I recommend MKOR as a professional and trustworthy collaborator and appreciate its quality services and the flexibility of the services offered that differentiate it in a favorable way from its competitors. Dragoș Pîslaru, Project Manager at GEA Strategy & Consulting (Civitta Romania)
We have collaborated with the MKOR team in a project that consisted in surveying our clients’ perceptions and satisfaction level. It was a wonderful project, that we enjoyed. We learned a great deal of new things from our collaborators and we appreciate them as very good in their practice. We kindly recommend their business, to everyone interested in growing through better customer satisfaction.Ramona Cuc, General Manager of Lunchbox
We are very pleased to recommend MKOR, which we consider to be one of the most professional players in the field. The delivered materials thoroughly met our requirements and demands, and the conclusions and recommendations were valuable and useful. During our collaboration we noticed the scrupulousness and seriousness of the team. The delivered materials were of good quality and the communication was clear and concise. We also admired the leadership of Corina Cimpoca, the company's manager.Dr. Claudiu Filip, Project Manager at INCDTIM Cluj-Napoca
We started working with MKOR in 2016 and we continued to develop new projects together ever since. Over the last few years, we have conducted together some of the most complex studies on the satisfaction of our clients and beneficiaries. We are delighted to have chosen working with MKOR, who have offered support from research design to final report delivery - in record time. I appreciate the openness and availability of MKOR consultants to understand business requirements and deliver projects in a timely manner to the expected quality.Andreea Gheorghiu, Head of Marketing at Edenred România
We had the pleasure of working with Corina and her team, and our collaboration on market research we conducted was very successful. We appreciate the professionalism and the commitment they have provided. We warmly recommend MKOR to all who need quality research services.Alin Prunean, President at Sănătate Dulce (Sweet Health), winner of OMV Petrom’s national entrepreneurship contest, Țara lui Andrei
We love the professional manner in which you gain key information from our clients [for the case studies] and then translate them into useful materials. Congratulations and best of luck!Oana Moldovan, Marketing Manager at Beck et al. Services
We have already conducted two successful projects with MKOR. The first, where they helped us assess the market potential for the employment force in five different Romanian cities, with the goal of opening a local contact centre. Following it, we have opened two contact centres, in Bucharest and Cluj-Napoca. The second project consisted in a complex market assessment (macro-economic, available infrastructure, raw-materials and human resources) with the goal of us launching a new furniture manufacturing plant in Romania. I kindly recommend MKOR team for any project in the market research field, they are true professionals!Corina Nicolau, Country Manager of VidaXL Romania
The collaboration with MKOR on the quantitative market study we conducted was close and constructive. We have worked closely to meet our goals and have managed to achieve the best results. We cordially recommend the MKOR services and we will continue to work together on future research projects.Ivona Babarelu, Marketing Manager at Clever Taxi
We deliver deep research insights, with actionable steps, always on time. Do you want some proof? Read some testimonials, see our marketing & research portfolio and download our public research reports. You will enjoy it 🙂